A Covid-19 update from Graham & Co

In these unprecedented times, and whilst no one knows what will happen over the coming weeks and months, it is important that the protection of our clients, staff, sellers and viewers takes priority.

Given the current situation with the threat of COVID -19 virus we wanted to take the time to  reassure you that Graham & Co is to continue business as normal, wherever possible, whilst taking precautions to keep both you and our staff safe. The team are constantly monitoring the situation to follow official guidance and would like to update you on the measures we are currently practicing.

Our office will remain open until such time as we are advised we must close, or other eventualities force our hand. However, we will be restricting office access to members of the public whilst ensuring all calls and emails are answered and we continue to resolve any enquiries, issues, or questions throughout the duration of the virus.

If we are currently marketing your property, we will continue to market for you but predict activity to reduce over the next few weeks. If you decide you don’t wish to have any viewings during this time, please just let us know and we will continue to take enquiries and arrange viewings when you’re happy to resume.

With people being, understandably, more cautious and avoiding contact we have made the decision to limit the number of people in the property at each viewing and enforce a no touch policy, only members of staff will touch door handles and furniture after using hand sanitizer to limit contact. We also advise for no children to be present and that if you, or anyone close to you, are showing signs of symptoms to contact us straight away.

If you currently have a sale in progress, we will continue to help with any needs that arise but do expect some delays due to many solicitors’ working remotely and other individual circumstances at this time.

For those that rent properties with us, if you have an emergency regarding the property or any other issue please contact us in the normal way. We understand that you may have concerns with the financial uncertainty at the moment but it is important to continue your rental payments, if you do experience difficulties please contact us as soon as possible so we can assist you as much as we can.

Graham & Co do not underestimate the impact and severity of the virus and will continue to be socially responsible, so please be assured of our continued best intentions.

If we can assist you, please feel free to contact us and we wish you all the best in these uncertain times.

 

Graham & Co